ARBOR CAREERs

WORK WITH THE BEST NEW HOME BUILDERS IN INDIANAPOLIS

Open Positions

Construction Superintendent

JOB DESCRIPTION

Arbor Homes, the largest homebuilder in Indiana and a Berkshire Hathaway company, is currently looking for a Construction Superintendent.

KEY RESPONSIBILITIES:

  • Allow Director of Construction to be a ghost to the outside world, handle all field issues, work with your Area Manager to accomplish tasks.
  • Responsible for the Day to Day operation of your assigned Communities, walk every room in every house every day.
  • Take Ownership of your communities:
    • Perform Preconstruction and Predrywall Meetings with each buyer as dictated by build schedule for each house.
    • Contact each buyer under construction on a weekly basis to enhance their experience and drive customer satisfaction.
    • Develop and foster relationships with Contractor base and Municipality inspectors to streamline building and minimize waste and delays in schedule.
    • Communicate failures or issues discovered in the field with your Area Manager, Purchasing, Land Development, etc. as situation warrants.
    • Develop and train your Assistant Superintendent.
    • Maintain constant job site readiness on daily basis for the contractor base (i.e. clean garages for interior trim delivery, concrete vinyl areas free of paint overspray and humps or dips for vinyl installers).
    • Create/Maintain a good open working relationship with your sales team – communicate weekly with them any customers issues for hopefully a unified Arbor front.

CORE COMPETENCIES:

  • Enforce Company safety standards at all times including but not limited to walk boards and fall protection.
  • Work with Quality Control Managers and Warranty Managers to reduce issues with homes and reduce construction costs.
  • Identify areas of improvement and opportunities for the company and communicate them through your manager to be presented to the Operations Team.
  • Maintain all local erosion control required measures including street cleanliness.
  • Keep all lots clean at all times – this includes both inside and outside the house – hold trades accountable.
  • During Winter months, ensure models are ready for business at noon – driveway paths for customers and connector walks cleared.

This is subject to change based on needs or if special circumstances should arrive.

Assistant Superintendent

JOB DESCRIPTION

Arbor Homes, the largest homebuilder in Indiana and a Berkshire Hathaway company, is currently looking for an Assistant Superintendent.

KEY RESPONSIBILITIES:

  • Assist your Construction Superintendent with the following:

    • Unlock and walk each house every morning.
    • Use QC checklist to confirm progress made and the quality of work that was done the day prior.
    • Put construction knobs on newly framed houses.
    • Insure job readiness for the next trade.
    • Responsible for keeping houses, garages, lots and common areas clean by setting expectations with subcontractors and consistently holding them accountable.  Keep the house moving by assisting the trades if needed.
    • Learn and understand the home building process and the schedule.
    • Under the Superintendent’s guidance, shadow Pre-construction meetings, pre-drywall meetings, orientation walks and closing walks.
    • During the winter months, heat must be maintained in the houses. Models may need snow shoveled.

CORE COMPETENCIES:

  • Ability to follow direction

  • Ability to (eventually) see the entire process of the build and understand how each step affects the next.

  • Ability to understand a quality, timely build that ends with a signed off home and happy homeowner.

  • Communication and follow up.

  • Sense of urgency and proactiveness.

This is subject to change based on needs or if special circumstances should arrive.

New Home Sales Associate

JOB DESCRIPTION

Arbor Homes (a Berkshire Hathaway company) is the #1 builder in the state of Indiana, and one of the largest in the country. We are seeking a motivated professional for the role of "Sales Associate". This is an opportunity to be a part of an exciting work environment with a growing company who highly values its employees. The Sales Associate will accept necessary and appropriate training from the Sales Manager and assist the selling of new homes as well as additional duties that may be assigned by the Sales Manager. This position will require working weekends.

KEY RESPONSIBILITIES:

  • Assists in attracting potential homeowners by studying competition, building broker relations, obtaining referrals, preparing advertisements, contacting leads, organizing special marketing events, inspecting appearance of models, training model attendants.
  • Assists in identifying potential homeowners by greeting visitors at models, entering registration information, identifying needs, assessing interests, explaining the product and options.
  • Assists in the selling of homes by following up with prospects, pointing out product advantages, representing company's interests.
  • Develop and implement community marketing plan to draw traffic into communities and to supplement corporate-driven marketing campaigns.
  • Maintains rapport with homeowner by communicating progress, resolving homeowner concerns.
  • Completes home closing by fulfilling requirements, contractual obligations, and attending closing.
  • Maintains professional and technical knowledge by completing company training program, attending educational workshops, reviewing professional publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Build excitement and enjoy the process of changing our homeowners' lives.
  • Manage multiple projects and customers simultaneously.

CORE COMPETENCIES:

  • Very socially-focused
  • Ability to learn quickly and thoroughly with a high level of detail retention and recall
  • Must recognize and adjust to change
  • Ability to adjust to variety
  • Ability to manage multiple projects simultaneously while handling challenges and interruptions, all while maintaining focus on big-picture thinking.
  • Setting and achieving specific standards for self and others

This is subject to change based on needs or if special circumstances should arrive.

Community Sales Manager - Bilingual Preferred

JOB DESCRIPTION

Arbor Homes (a Berkshire Hathaway company) is one of Indiana’s fastest growing homebuilders. Arbor Homes, is the #1 builder in the state of Indiana, and one of the largest in the country. We are seeking a motivated and experienced new home sales professional for the role of "Community Sales Manager." This is an opportunity to be a part of an exciting work environment with a growing company who highly values its employees.

KEY RESPONSIBILITIES:

  • Attracts potential homeowners by studying competition, building broker relations, obtaining referrals, preparing advertisements, contacting leads, organizing special marketing events, inspecting appearance of models, training model attendants.
  • Identifies potential homeowners by greeting visitors at models, entering registration information, identifying needs, assessing interests, explaining the product and options.
  • Sells homes by following up with prospects, pointing out product advantages, representing company's interests.
  • Completing and enforcing Purchase Agreement by writing specifications, obtaining earnest money, completing design center selections, following up on loan application and required documentation for loan approval.
  • Meets contract requirements by following up on adjustments and corrections, coordinating information and requirements with construction manager, completing pre-construction, drywall, and pre-closing inspections.
  • Develop and implement community marketing plan to draw traffic into communities and to supplement corporate-driven marketing campaigns.
  • Maintains rapport with homeowner by communicating progress, resolving homeowner concerns.
  • Completes home closing by fulfilling requirements, contractual obligations, and attending closing.
  • Maintains professional and technical knowledge by completing company training program, attending educational workshops, reviewing professional publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Build excitement and enjoy the process of changing our homeowners' lives.
  • Manage multiple projects and customers simultaneously

CORE COMPETENCIES:

  • Very socially-focused
  • Ability to learn quickly and thoroughly with a high level of detail retention and recall
  • Must recognize and adjust to change
  • Ability to adjust to variety
  • **Bilingual Preferred: at a minimum the ability to understand and make oneself understood to all Spanish speaking individuals.**

This is subject to change based on needs or if special circumstances should arrive.

Online Community Specialist

JOB DESCRIPTION

Arbor Homes (a Berkshire Hathaway company) is one of Indiana’s fastest growing homebuilders. We are the #1 builder in the state of Indiana, and one of the largest in the country. We are seeing a motivated and experienced professional for the role of "Online Community Specialist." This is an opportunity to be a part of an exciting work environment with a growing company who highly values its employees.

KEY RESPONSIBILITIES:

  • Create a positive interactive experience for our internet customers through the use of phone, email and online live chat.
  • Provide immediate email or telephone response to all internet customer requests with a targeted goal of 5 minutes or less or less turnaround for all initial correspondence.
  • Educate internet customers on current and future community and product offerings, effectively creating desire to visit our model homes and set a sales appointment.
  • Qualify all leads before setting up appointment with Sales Manager.
  • Assist in distributing electronic marketing collateral to prospective customers who visit the Arbor Homes website
  • Effectively manage the internet customer database.
  • Work with Sales and Marketing Managers in developing tracking and reporting tools to manage the internet prospecting process and provide feedback and results of daily and weekly activities
  • Review the website community page and quick move in page content and advise the Marketing and Sales Department of any necessary updates needed.
  • Coordinate with Sales and Marketing Departments on the results of marketing e-blast campaigns or other internet-based marketing initiatives
  • Have a competent understanding of all selling areas Arbor is building in, their product and community offerings at all times and be responsible for updating the online sales binder weekly if needed.
  • Become an expert on Arbor’s CRM, campaigns, web chat, etc. to support on-line sale initiatives.
  • Assist with new community launches by building interest lists for "Coming Soon" communities
  • Continually providing e-mails and phone calls to prospects that have not purchased. Weekly and monthly follow to be defined when meeting with regional Manager on traffic follow up.
  • Attend Realtor functions, and grand openings when appropriate
  • Perform all other duties as assigned by Regional Sales and V.P of Sales and Marketing.

CORE COMPETENCIES:

  • Outstanding customer service skills
  • Excellent written and verbal communication skills
  • Experience using sales contact management databases
  • Solid planning and multi-tasking skills
  • The ability and inclination to work with mobile communication devices
  • Weekend availability is required
  • Understanding mortgage process and available programs/ability to pre-qualify

This is subject to change based on needs or if special circumstances should arrive.

Purchasing Agent

JOB DESCRIPTION

Arbor Homes, the largest homebuilder in Indiana and a Berkshire Hathaway Company, is seeking a Purchasing Agent to join our team. This individual will assist in all aspects of segmented category management for new home residential construction. We are seeking an individual who thrives on opportunities to foster, develop, and collaborate with a diverse trade partner vendor base.

KEY RESPONSIBILITIES:

  • Provide effective and positive communication with customers
  • Assist in quantifying material takeoffs utilizing Blue Beam
  • Consolidate received bid information into comparisons for award process
  • Work closely with Purchasing and Production team to analysis the trade partner base and assist with recommended adjustments
  • Possess a passion for understanding cost drivers and developing SKU item structures that provide the visibility required
  • Constant understanding of product direct cost and a diligent effort in assisting the purchasing team owning and controlling cost impacts
  • Understand supply channel mechanics and best practice applications to establish positive business relationships
  • Assist the Purchasing Managers in negotiating requests for proposals and changes in costing or scope
  • Develop contacts with manufacturer and regional product representatives
  • Extend boundaries of category opportunities to identify rebate and volume incentives
  • Help facilitate sourcing events for new product, locations, and features
  • Provide support for continuous improvement metrics to maximize operational efficiencies
  • Total cost of ownership for categories managed inclusive of variance review and resolution

CORE COMPETENCIES:

  • Engaging communicator and collaborator
  • Strong technical and analytical skills
  • Diligent project and task management skills
  • Experience with Sapphire Build, Microsoft Excel, Blue Beam and other related applications
  • Experience in Residential Construction and common estimating experience preferred
  • BS/BA in Construction, Computer Science, or relevant field preferred

This is subject to change based on needs or if special circumstances should arrive.

Regional Sales Manager

JOB DESCRIPTION

Arbor Homes is a local company with a solid reputation built largely upon the talent and integrity of our employees. We are seeking a motivated and experienced new home sales/management professional for the role of "Regional Sales Manager". This is an opportunity to be a part of an exciting work environment with a growing company who highly values its employees.

KEY RESPONSIBILITIES:

  • Hire coach and develop top Sales Managers in an assigned geography.
  • Plan and facilitate one sales meeting per month.
  • Understand and train on our builder software package
  • Help maintain and develop partner relationships including realtors and vendors.
  • Work with Sales Managers to help develop and implement community marketing plan to draw traffic into communities and to supplement corporate-driven marketing campaigns.
  • Maintains rapport with homeowner by communicating progress, resolving homeowner concerns when necessary.
  • Have an understanding of all contract documents, processes and procedures.
  • Maintains professional and technical knowledge by completing company training program, attending educational workshops, reviewing professional publications.
  • Contributes to team effort by accomplishing related results as needed.
  • Build excitement and enjoy the process of changing our homeowners' lives.
  • Some weekend and evening hours required.

CORE COMPETENCIES:

  • Ability to manage a diverse group of individuals.
  • Ability to learn quickly and thoroughly with a high level of detail retention and recall.
  • Ability to handle conflict in a productive and effective manner with the highest of integrity.
  • Ability to manage time efficiently.
  • Ability to manage multiple projects simultaneously while handling challenges and interruptions, all while maintaining focus on big-picture thinking.
  • Setting and achieving specific standards for self and others


SKILLS/QUALIFICATIONS:

Persuasion, Listening, Negotiation, Closing Skills, Selling Skills, Motivations and Needs, Competitive Analysis, Understanding the Customer, Professionalism, Creativity, Assertiveness, Ambition, Motivation for Sales, Tenacity, Computer Proficiency.

COMPENSATION:

Your success is fully determined by your contributions and drive for accomplishment. Your hard work will be rewarded with one of the best compensation packages in the industry. Base Salary PLUS bonus. Benefits include group medical, dental, vision, life (eligible after 30 days), and a 401k with history of employer match for eligible employees.

This is subject to change based on needs or if special circumstances should arrive.

BI Reporting Analyst

KEY RESPONSIBILITIES:

  • Create and/or modify existing operational and ad-hoc reports and data extracts to support business processes
  • Work closely with management, end-users and IT in the analysis of business requirements to deliver effective business intelligence reporting solutions
  • Develop reports using historical or real-time data to support timeline business decisions
  • Perform data analysis and ad-hoc queries to meet business requirements
  • Create a variety of reporting solutions such as operational reports, scorecards, or dashboards to visualize business unit performance and trends
  • Maintain glass board metrics to the organization
  • Implement user access controls and data security measures where appropriate
  • Utilize various tools such as SQL Server, Excel, Power BI, HTML, and APIs for data analysis and reporting as well as proprietary reporting tools integrated in business applications
  • Create ways of bringing in new data from acquired companies (outside sources) to be included in metric tracking.
  • Create and maintain documentation of processes, reports, applications, and procedures
  • Strong knowledge of Microsoft SQL including T-SQL programming and scripting
  • Strong knowledge of databases, best practices, and SQL maintenance plans
  • Strong analytical, problem solving, collaboration and technical skills
  • Strong attention to detail is a must

CORE COMPETENCIES:

  • Bachelor’s Degree or equivalent job experience in business intelligence, reports development, data analysis, data integration or information management
  • Two (2) or more years’ experience with database management systems (SQL)
  • Two (2) or more years’ experience with report writer and data output applications (SSRS, Excel, Power BI, HTML, APIs)
  • BSA experience, training and/or certification desired

This is subject to change based on needs or if special circumstances should arrive.

Employee Development & Engagement Manager

JOB DESCRIPTION

Arbor Homes is looking for a Manager of Employee Development and Engagement. To succeed in this role, you’ll need to communicate well and multi-task under tight deadlines. Your goal will be to ensure that selected employees are receiving the appropriate training to grow their leadership skills and overall personal development to further their career. The position will also be responsible for driving employee engagement/satisfaction through intercompany events, department events and cross department events on a monthly and quarterly basis.

Key Responsibilities:

  • Oversee implementation of Arbor University Leadership Development Program across all business units and locations
  • Work closely with department heads and managers to identify high potential employees and coordinate the placement of those individuals into the appropriate development curriculum
  • Work closely with Advisa to insure appropriate curriculum and alignment with company growth and leadership traits
  • Garner feedback from program participants on curriculum, trainers and overall satisfaction with the program
  • Provide quarterly updates to the Strategy Team on progress of the program and current participants
    Attend, participate and complete each development class 1 time as a participant
  • Attend and participate 1 time per quarter each ongoing class.
  • Drive employee engagement through company events across all business units and locations
  • Organize and schedule quarterly all company events
  • Organize and schedule quarterly department events
  • Organize and schedule quarterly cross department events (i.e. – sales and construction)
  • Garner feedback on events through use of the company app via surveys and focus groups
  • Use employee engagement data to meaningfully improve the daily work experience and drive culture across all business units and locations
  • Monitor employee retention through focus groups and employee surveys to determine what is driving and what may be hurting company culture
  • Create an incentive program for new hires as they reach milestones (6 months, 12 months etc.) company gear or giveaways, gift cards etc.
  • Publish a quarterly newsletter that highlights accomplishments (individual and company) and company initiatives and upcoming events
  • Monitor onboarding effectiveness along with Talent Acquisition Specialist

Core Competencies:

  • Self-driven
  • Strong organizational skills
  • Detail oriented
  • Ability to multi-task
  • Excellent verbal and written communication skills
  • Ability to connect with a diverse group of individuals
  • Some travel may be required
  • Confidence interacting with leaders and employees at all levels
  • Must demonstrate courage, passion and drive that aligns the company vision
  • Ability to train and present to small groups if needed
  • Company culture guru

This is subject to change based on needs or if special circumstances should arrive.

Top-Places-BBB-Ribbons_2019-1

Arbor Homes provides equal employment opportunities (EEO) to all applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics.

Why work At Arbor

WORK WITH THE BEST NEW HOME BUILDERS IN INDIANAPOLIS

Looking for a dynamic career in a lively workplace committed to customer service? Arbor is one of the fastest growing new home builders in Indianapolis. We look for team members with enthusiasm and skill to help provide even better experiences and higher-quality homes for our buyers.

 

OUR CULTURE REALLY IS THAT DIFFERENT.

When it comes to what sets Arbor apart among new home builders in Indianapolis, the first answer has to be our culture. Rather than chasing profits and cutting corners, our team puts quality and customer home values first. If you’re creative and committed to helping people, you’ll love working with us.

WE’RE DRIVING GROWTH THROUGH QUALITY.

We only work with the most skilled contractors and teams in the area, and we only use top-quality materials. Our homes are stick built, and built to last. We’re always looking for ways to improve, and options for making our processes more efficient.If you want to work with the best new home builders in Indianapolis, you’ve come to the right place.

WE’RE LOOKING FOR TEAM PLAYERS.

Maintaining our position as the top new home builders in Indianapolis isn’t a solo show. It’s a team effort. If you love to work collaboratively and support other people’s effort, we’d like to meet you. Check out our available positions on LinkedIn, and, if you think you’d be a good fit, submit your resume online.